makeup, make up, artist, hair stylist, melbourne

Customer Testimonials

Excellence in Customer Service

Letter from a bride


Dear Nerida,

Re: Bridal Makeup

I would like to give a HUGE thank you for the absolutely fantastic work you did for me for my wedding.

As you know, I had previously had 4 trials with different makeup artists and was beginning to panic a little bit as I couldn't find anyone that I was happy with.
After getting your phone number from a friend, I had you out for a trial 4 weeks before my wedding and was so happy with the trial makeup that I booked you to do my makeup, all of my 5 bridesmaids, and the makeup for my mother.

The makeup you did for each and every one of us was absolutely flawless. It looked perfect, you managed to suit each face whilst keeping in with uniform colours and shades to match the bridesmaid dresses. We all loved it. I was getting some night photos taken at 2am, nearly 12-14 hours after you had applied the makeup, and it still looked fabulous, there were no need for any touch ups or repairs even after a few tears!! Thank you so much for making me feel like a princess on my big day.

Since seeing all of our makeup at my wedding, one of my friends who is getting married in November has booked you as she remarked how amazing we all looked on the day.

I will definitely be keeping your number on speed dial for any events I may have coming up, and to give to all of my friends to use for their weddings!

Thank you so much for your fabulous work.

Gemma

customer testimonials
Photography by PhotoPash.com.au

 

2012 - Victoria's Beauty Services
"My sister in law recommended NT Designs and she was right because I had a terrific experience with them, right from the initial enquiry. I found Nerida very responsive and she provided me with exactly the service I was looking for. She was very professional with excellent communication and customer service. I felf very comfortable and at ease with her, while her products were very good and her price was reasonable."

"I found NT Designs on the internet and Nerida followed up my initial contact very promptly. She was very professional and very friendly and easy to get along with. I engaged her to do all the makeup for my bridal party and the products she used were of excellent quality. The price was very reasonable and I was very happy overall with the work performed."

"I found Nerida on the internet and she was very happy to come to my house. She was very professional and very helpful in offering ideas when I unsure and her products were of a very high quality. I was very happy with the results of her work."

2011 - Victoria's Bridal & Wedding Services & Supplies
"I found NT Designs very enthusiastic and helpful. They bent over backwards with the makeup to make sure my wedding party were all happy with the result. They were very professional, friendly, very prompt and their communication was excellent. The price was reasonable and their customer service was excellent."


"Nerida was fantastic. She came to my home and did all the makeup for all the bridal party. She was very professional, prompt, friendly and very calming to everyone on the day. Her customer service was excellent and her communication was very good."

"Nerida, the owner, is fantastic. She was very prompt, friendly and professional. She made me feel very special on my wedding day. She did all the makeup and hair for all the bridal party and everyone was very happy with the result. She was professional, the price was good and her customer service was very good."

2010 - Victoria's Bridal & Wedding Services & Supplies

"I found the staff at NT Designs friendly and easy to deal with. I had my hair and makeup done there for my engagement and my makeup for my wedding. The staff were very professional, with excellent customer service and they did everything just how I wanted it on both occasions. They went above and beyond and I feel I got value for money."

"I found the staff extremely friendly and happy. NT Designs did all the makeup for my wedding party and they were very professional with very professional results. They were very flexible in coming to my house on a couple of occasions and their customer service was excellent. The price was very reasonable and they were a pleasure to deal with."

"What impressed me was that I showed Nerida a picture of what I wanted from a bridal magazine and she did it perfectly. She arrived early on my wedding day and advised us of the colours she would use to suit each member of the bridal party. The communication by email was excellent and I found her very professional, friendly, very polite and her customer service was excellent. We got value for money and would use her again if we needed that same professional look."

2009 - Victoria's Bridal & Wedding Services & Supplies

"Nerida was fantastic and very professional in her dealings with me. Everything was as se said it would be and, on the day, my hair and makeup were just how I wanted it. Nerida is very friendly and personable, with excellent customer service skills. She is very knowledgeable and experienced."

"I found NT Designs fantastic. Nerida is incredibly friendly, informative and experienced. She offered ideas and suggestions and overall is incredibly professional to work with. She did my wedding hair and makeup and produced a fantastic result. She listened to what I had to say, her customer service is excellent and her prices are reasonable."

"I found Nerida through her website and contacted her to arrange to have my and my sister's hair and makeup done on site. I found Nerida professional, friendly, prompt with very good customer service and the price was right. We were very happy with the end result and I would recommend her."

2008 - Victoria's Bridal & Wedding Services & Supplies

"I went to several places and had trials which I was not happy with. A friend recommended I try NT Designs. Nerida was very helpful and listened to my wants and needs and she delivered on the day exactly what I wanted. She is very professional, friendly and she did hair as well as makeup for myself, flowergirls and bridesmaid. We were all very pleased with the outcome. Her customer service was excellent and we felt we got good value for money."

"Nerida was extremely professional and any questions I had prior to the day she responded to very promptly, either by phone or email. She arranged for another person to the hair while she did makeup. There were four of us to be done on the day and Nerida made us feel very relaxed and comfortable. The prices were reasonable and I have already recommended her."

"I found NT Designs to be professional, friendly with a good knowledge of their craft. They were prompt in arriving and their prices were reasonable. The girl who did the makeup was fabulous and the girl who did the hair did a very good job too."

2007 - Victoria's Bridal & Wedding Services & Supplies

"The owner did my makeup just how I explained I wanted it. She really studies and takes into consideration people's personalities and what suits them best. She is a very friendly, chatty, warm person."

"I found NT Designs in a magazine and approached her to do my wedding makeup. Nerida was fantastic - she had to put up with me changing my appointment several times. On my wedding day, my three bridesmaids and I had two hours to get our makeup done - she was very calming and the end result was fantastic. She matched the colour of the makeup to the tan I had on my shoulders and arms and the quality of the products were superb. We were all very pleased with the finished job."

"Nerida did the makeup for my sister's wedding and I was so impressed that I have booked her for mine. We showed her some pictures of what we were hoping to look like so she tailored the makeup to our individual colouring and was able to get us to all look alike. She is very well prepared - anything we asked of her was no trouble. She is very professional."

2007 - Victoria's Beauty Services

"She is fantastic. She was really friendly and listened closely to what I was wanting and was very accommodating. She was also very flexible with fitting into my schedule. Her products and designs are fantastic and so is her website."

"She did all the makeup for my sister's wedding. She was so friendly and talked us all through the process. Because she took such care over everything, she became very much a part of the whole experience, which was incredible."

"She is absolutely wonderful - very accommodating and really cares. Her professionalism was fabulous. She was very friendly and the whole event was absolutely great because she was so easy to deal with."

2006 - Victoria's Bridal & Wedding Services & Supplies

"I was so happy with Nerida. She was very friendly and very talented at what she does."

"She met all my expectations. She was able to put me at ease and was very friendly and professional."

"They always act in a very professional manner in all contact with them. Communication was excellent and I always felt very comfortable when dealing with them."

2006 - Victoria's Beauty Services

"They always act in a very professional manner in all contact with them. Communication was excellent and I always felt very comfortable when dealing with them."

"They were fantastic. They had a very professional and caring manner, were always punctual and were polite and easy to deal with."

"Nerida is always very professional and always punctual. She presents her products very well and is very good at what she does."

2005 - Victoria's Bridal & Wedding Services & Supplies

"Nerida was excellent. She explained everything and did a wonderful job. Very reliable, very professional, courteous and polite. Went above and beyond what I expected."

"Fantastic to deal with. Nerida has a very calming manner and always shows a professional and friendly attitude."

"Very professional. The quality of work is outstanding. Always friendly and helpful. Nerida really listens to my needs."

2005 - Victoria's Beauty Services

"They have excellent communication skills and try very hard to please. I couldn't ask for a nicer person. She keeps her promises and really understands my needs."

"I feel very relaxed and comfortable with them. Really understands my needs. Great service."

"Really goes out of her way to help. Just wonderful. Very professional and nothing is too much trouble. Great personality."

2004 - Victoria's Beauty Services

"They are very professional. The end result is amazing. They are very helpful people and know their products well."

"Just brilliant. Very prompt. Great at explaining and advising about things. Very flexible. I would recommend to anyone."

"Very professional. Nerida is enthusiastic, prompt and polite. Great communication - always kept me informed. Does a fantastic job. She made me look amazing."

2003 - Victoria's Beauty Services

"I can't fault Nerida and her service. Prompt, reliable and has never let me down. Very easy to deal with - professional and friendly."

"Extremely happy with Nerida's service. Quality of her work is outstanding. Nerida is extremely friendly and professional."

"Extremely professional - nothing is too much trouble. Nerida makes me feel amazing. She moves heaven and earth for their clients."

2001 - Victoria's Beauty Services

"The best I've found so far. Fantastic personality."

"Always happy. Does a great job."

"Very prompt and polite. Pleasant and good fun to be with. Good at the job."

Additional Customer Testimonials...

"The make up you did for each and every one of us was absolutely flawless. It looked perfect."

"I had previously had 4 trials with different make up artists and was beginning to panic a little bit as I couldn't find anyone that I was happy with. After getting your phone number from a friend, I had you out for a trial and was so happy with the trial make up that I booked you to do my make up, all of my 5 bridesmaids, and the make up for my mother."

"They are very professional. The end result is amazing. They are very helpful people and know their products well."

"I will definitely be keeping your number on speed dial for any events I may have coming up."

Top 'banner image' only: Photography by John Lim